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Constellation

Blank screen Samsung Notebook 9 pro

Hello, I've recently started experiencing some troubles with my laptop each time I write on the screen. It doesn't matter if it's on tablet mode or laptop mode the screen will flicker and go dark each time I use the touch screen or try to write on the screen. It doesn't turn off, the blue light is still on and the screen is still bright compared to when I put it to sleep. I'm wondering if anyone has experienced the same thing and has resolved their issue. I've had it for maybe a year and a half and I dont want to get rid of it already. 

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Samsung Moderator
Samsung Moderator

Re: Blank screen Samsung Notebook 9 pro

This is something that would require service unfortunately.  Could you send me a private message with your full model and serial number? http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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