Original topic:

Chromebook never arrived. Support has been useless

(Topic created on: 2/25/21 7:58 AM)
userznB1W0t6Br
Constellation
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Computers

Hello. I ordered a Galaxy Chromebook on 11 Feb, and it was suppose to arrive on the 13th. Never did. Tracking just shows it sitting in Memphis. I contacted support online and didn’t get any help. Then all of a sudden, FedEx says the package was to be delivered by the 24th. Yet, it never moved from Memphis.

contacted support again... and again, the guy from India was useless. It’s been 2 weeks. I even did a trade in AND THAT ARRIVED back to Samsung already! This is ridiculous!

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Sharksquatch
Astronaut
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I've had the same experience. I called FedEx, they just said it was the winter storms causing the delay. Frustrating to say the least.
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userznB1W0t6Br
Constellation
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That’s pure b.s. It’s been in the 60’s for a week now. No weather issues to speak of. 
Amazing how USPS could get my trade-in to the same area the Chromebook departed from, in less time? FedEx just blows.

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