I purchased this laptop for my wife and the fan noise is ridiculously loud while charger is plugged in. She uses it for work and and prefers to have it plugged in at all times. Even when it is not plugged in the fan goes on often. Talked to support and maybe this laptop is too new for them. They told me to turn on silent mode and this laptop does not have silent mode. Please help!! my return period ended 2 weeks ago.