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10-30-2023 10:14 AM (Last edited 10-30-2023 10:14 AM ) in
Computers
I just bought a samsung galaxy book 3 pro, after running it a few minutes I have encountered an issue to it's sound/speaker. Whenever a play spotify there's a cracking/poping sound. How do I ressolve this? Or I need it to send back to samsung?
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Samsung_Moderat or
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10-30-2023 11:24 AM in
ComputersHello! Thank you for reaching out! I see how this can be concerning with your new laptop speakers sounding strange. Since this is happening I would recommend taking a look at the following link:https://www.samsung.com/us/support/troubleshooting/TSG01109607/.
If this doesn't help then this will require service, but as you just recently purchased the laptop I would recommend taking it back for an exchange.
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