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Original topic:

Galaxy Book 3 Pro Cracking Sound

(Topic created: 10-30-2023 11:24 AM)
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Kayel
Astronaut
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Computers
I just bought a samsung galaxy book 3 pro, after running it a few minutes I have encountered an issue to it's sound/speaker. Whenever a play spotify there's a cracking/poping sound. How do I ressolve this? Or I need it to send back to samsung?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! I see how this can be concerning with your new laptop speakers sounding strange. Since this is happening I would recommend taking a look at the following link:https://www.samsung.com/us/support/troubleshooting/TSG01109607/

 

If this doesn't help then this will require service, but as you just recently purchased the laptop I would recommend taking it back for an exchange.