I had recently purchase a Samsung galaxy book 360 pro.
Traditionally I was in iOS ecosystem until I switched to my first samsung note. Fantastic product and then to Z fold 2 (simply amazing) and now to galaxy book 360 pro laptop.
I am facing 3 major issues:
1. The battery does not last even remotely close to the 20 hours mentioned in the launch video. This was primary reason to change my laptop considering the incredible battery life projected. It hardly comes for 5-6 hours. Basic usage - Office 365 and zoom. Note - using genuine charger provided in box.
2. Samsung notes stopped syncing from phone to laptop. But laptop to phone still works. Any changes on laptop still works on phone.
3. Laptop gets heated up bigtime. Note - I am on optimum settings in Samsung battery settings.
I would seek support from members in this community or Samsung to help fix these issues.
Having the exact same issues. I just purchased this last week and am considering returning it. The battery life was a big draw for me, but I can get a far cheaper laptop for this.