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03-21-2024 02:44 PM (Last edited 05-01-2024 03:15 PM by SamsungCaleb ) in
ComputersI traded my s8 ultra for the book 4 pro 360. Right now it was a mistake. I am in the Samsung ecosystem watch, phone, monitor, tablet, tv, now laptop. The book 4 pro 360 is not as I have seen on YouTube videos. Windows Hello will not work. The camera is not working correctly. My desktop camera work much better. Persons tell me my picture seems washed out in color, not sharp. The finger print sensor is very buggy.
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03-24-2024 12:00 PM in
ComputersHello! Thank you for reaching out! Unfortunately, this laptop does not support facial recognition. As for the camera, it is a 1080p resolution camera I would recommend making sure that you are in a well-lit area for the best picture quality. If you are having issues with the fingerprint sensor also I would recommend taking this back for an exchange or refund. As you may have recently purchased this you should still be with in the return period. Please reach out to your retailer to get more information.
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03-24-2024 12:00 PM in
ComputersHello! Thank you for reaching out! Unfortunately, this laptop does not support facial recognition. As for the camera, it is a 1080p resolution camera I would recommend making sure that you are in a well-lit area for the best picture quality. If you are having issues with the fingerprint sensor also I would recommend taking this back for an exchange or refund. As you may have recently purchased this you should still be with in the return period. Please reach out to your retailer to get more information.
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04-02-2024 12:19 PM in
Computers