Original topic:

Galaxy Book Camera Stopped Working

(Topic created on: 1/17/21 5:12 PM)
userM7bYgSxdqp
Astronaut
Options
Computers

Hi, I've had this Galaxy Book Flex Alpha for about 2 weeks

 

Everything is working fine, and I have been using Zoom daily to get on with school.'

 

All of a sudden, the camera stopped working. Possibly there may have been a Windows update.

 

I've tried all of the usual solutions.

 

Windows update.

Windows Privacy setting to turn on the camera and access the camera

Windows Device Manager - camera is completely missing all together

 

Samsung Update - all have been updated

 

Nothing is working. I need to use the camera to use the Zoom.

Please help!

 

Thank you

0 Likes
1 Reply
SamsungLou
Samsung Moderator
Samsung Moderator
Options
Computers

I am sorry to hear about this. Please run the Samsung Update app to see if the drivers will reinstall there.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes