09-01-2020 08:59 AM
Does the touchscreen work when you use your fingertip?
09-07-2020 09:46 PM
@SamsungLarryK I have this issue. Sometimes I'm in tablet mode and the s-pen is working but the touch screen with my fingertip stops responding. It's happened 1 to 3 times a day on average over the past few days. Any advice? I just got my laptop last week and worried, love the laptop but not going to keep something that doesn't work if it's defective and can't be fixed.
09-08-2020 07:28 AM
I recommend letting a service technician have a look. Send your full model code and serial number via private message or call
1-800-SAMSUNG directly to get started.
09-27-2020 03:36 PM
2 weeks ago
Me too! Can't get help
2 weeks ago
I have checked all the drivers, updated everything possible and followed all the iq devoid suggestions the automated instructions when you try and contact someone for help.... STILL NOTHING.