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Galaxy Book S screen black

(Topic created: 12-08-2021 10:26 PM)
useryCPJMiIxRI
Constellation
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Computers

My Galaxy Book S was dropped and the screen is black. The computer works on an external monitor through USB-HDMI. So there is nothing wrong with the computer. Is there anything I can do with the devices screen?

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LongHiker
Epic Samsung Care Ambassador
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Computers

@useryCPJMiIxRI Sounds like the screen needs to be replaced. To get a more definitive answer, you would need to take it in for repair. 

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Solution
LongHiker
Epic Samsung Care Ambassador
Options
Computers

@useryCPJMiIxRI Sounds like the screen needs to be replaced. To get a more definitive answer, you would need to take it in for repair. 

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