Original topic:

Galaxy book pro 360 15.4 display problem

(Topic created: 08-06-2021 06:29 AM)
allen lin
Constellation
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Computers

Dear Samsung Team, 

I have just bought my samsung galaxy book pro 360 in May 2021. Yesterday I sudden found my display has hundred of small inks on my screen(as attachment). It is real shocked to me. I have tried to restart even reset, but it does not work. Can you explain why or how can I fix this problem?

Many Thanks

 

 

screen.jpg

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3 Replies
iamblue
Supernova
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Computers

contact samsung and exchange it for a new one

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SamsungJam
Community Manager
Community Manager
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Computers

Oh no are you still seeing this on your screen? Has the screen portion taking any impacts by any chance?  This honestly seems like something that would need to be looked at by a technician.  If you would like to potentially take that route, feel free to send me a private message http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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allen lin
Constellation
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Computers

Dear Jam,

I will send you a private message.

Bests

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