cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Galaxy book windows won't turn on after resetting

Dears.

I reset my galaxy book windows in order to  get  rid of  many files that are occupying the memory.  After that appeared the progress of the reinstalling of windows. When it reached 10% the screen showed a message that windows  cannot  be reinstalled.  Every time I power on  the device appears this message. Did any one solved this problem?

3 REPLIES 3
Highlighted
Comet

Re: Galaxy book windows won't turn on after resetting

Try holding F4 while you turn it on. this should boot into Samsung Recovery and that method of Windows install should be successful.


---My Signature---
If you're anticipating a follow up to one of my posts, please like my post or tag me. I don't generally go back to posts I have replied to unless I get pointed there.
Reply
Loading...
Highlighted
Constellation

Re: Galaxy book windows won't turn on after resetting

Dear Daniel .

Thank you for your reply . Unfortunately  it didn't work . I brought the device to the galaxy store yesterday and am waiting right now  for the diagnosis.  

 

Reply
Loading...
Highlighted

Re: Galaxy book windows won't turn on after resetting

You, or tech support in this case, may have to install from a fresh image via flash drive. That will allow the ssd to have any corrupted volumes deleted and replaced during the install.

Reply
Loading...