Original topic:

Galaxy flex2 alpha Fingerprint stops working after windows updates

(Topic created: 09-12-2021 08:11 PM)
userZ8a9xx4Olm
Astronaut
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Computers

I have just bought this Flex2 Alpha core I7 . once I install windows updates, the fingerprint stops working.

when I check the driver in Device Manager, The driver is hidden. and CanvasBio software says please connect the driver. 

I tried windows reset. It does work again. but few days afterwards, it stop working again. 

 

I love this laptop and do not want to return it.

any solution ? 

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1 Reply
Members_gen8dgr
Constellation
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Computers

This is a common issue I have been having too with many many others.  I see multiple forums with no results. 

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