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HMD Odyssey+ Question about contact

Hi there,


Can someone at Samsung help me with my product? I sent in my HMD Odyssey+ and was received

Tuesday 05/19/202 and it still has the valid warranty. They could not repair the unit so I was told by Samsung customer service they would exchange my unit for a new one which is very nice. Customer service said to call back but my cell phone ran out of minutes.

I was wondering, since my cell phone ran out of minutes, if anyone can assist me here? I tried calling but they are very very busy with many calls, so it can take a long time on the phone. I don't have unlimited calls right now. I prefer email.

Thank you so much!

Samsung Moderator
Samsung Moderator

Re: HMD Odyssey+ Question about contact

Please send your ticket number to this PM Link, and we will be happy to look in to this.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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