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Constellation

HMD Odyssey+ Question about contact

Hi there,

 

Can someone at Samsung help me with my product? I sent in my HMD Odyssey+ and was received

Tuesday 05/19/202 and it still has the valid warranty. They could not repair the unit so I was told by Samsung customer service they would exchange my unit for a new one which is very nice. Customer service said to call back but my cell phone ran out of minutes.

I was wondering, since my cell phone ran out of minutes, if anyone can assist me here? I tried calling but they are very very busy with many calls, so it can take a long time on the phone. I don't have unlimited calls right now. I prefer email.

Thank you so much!

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: HMD Odyssey+ Question about contact

Please send your ticket number to this PM Link, and we will be happy to look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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