Hello, I have a problem with my galaxy book flex alpha 2. If I connect my headphone to my galaxy book, I can't really hear the left side of the headphone. It's not the problem with the headphone because I checked it with other devices. However, with bluetooth earbuds, it works well.
Can anybody give me any solution how to fix this problem?
Hello I understand your frustration and was able to locate information that maybe of assistance. This is a link to troubleshoot the device itself regarding the sound concern: https://www.samsung.com/us/support/troubleshooting/TSG01109686/. If you complete all the recommended steps from the guide provided the next suggest step would be to have a technician service the product. If you are interested in that service aspect please use this link: https://bit.ly/3lVQyQ2 for further assistance.
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