Laptop (NT900X3K) won't turn on after low battery warning even with 50% charge

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Astronaut

Laptop (NT900X3K) won't turn on after low battery warning even with 50% charge

[ Edited ]

My Samsung Laptop (900X) gave me a warning for low power, and shut off while I was looking for the charger.

I plugged it in and waited a decent amount of time, but it still wouldn't turn on.

When I removed the charger and pressed power, it gave me the typical low power/charging screen and told me my laptop had 25% charge, but still wouldn't turn on.

It is still giving me the same screen despite the laptop being at 50% charge.

 

Any idea what the problem might be or some solutions?

1 REPLY
Samsung Moderator

Re: Laptop (NT900X3K) won't turn on after low battery warning even with 50% charge

I am sorry to hear you are having this issue. Can I get the full model number of the unit to better assist you?