I have been going crazy (and spent many hours) troubleshooting this, so far without luck. Here's the problem.
With one exception, sounds never play from my Bluetooth earbuds or headphones. I see no errors anywhere (device manager, etc) but I simply can't play sound.
The one exception is if I go into Skype -> Settings -> Audio/Video and leave that page open (which means my webcam is on). Loading that page does "something" that allows sounds to play to any Bluetooth device (with another qualifier - see below). But I need to open and leave open that Skype page - if I close it then sounds stop playing within about 10 seconds.
I do not believe this is a Skype issue since I have the same issue with Skype uninstalled completely from my laptop. Skype just seems to gives me access to a page that appears to resolve the problem, but obviously I don't want to have to do that all the time (my webcam is active with this page open, for example).
The qualifier is that sound played when I have that page open is TERRIBLE - really tinny and not something I would want to listen to. Then, for no reason that I can detect, it will randomly start playing at full quality.
All in all, this is a major frustration and having reinstalled and check drivers, Windows 11 updates, etc I have no yet found a solution.
In case it helps, this problem started happening about 6 weeks ago. I do not know of any specific changed that caused this.
Anyone have any suggestions.
PS : I have a ticket open and await a response from Samsung. Their first response was for me to send the laptop in for "repairs" but that is a big hassle and I am VERY confident this is not a hardware problem.