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Asteroid

NP300E5C - Replaced HD - Need OS

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I replaced the HD in Samsung NP300E5C and I have no CD's.   How can I reinstall the OS for the laptop without purchasing a new OS license ?

 

Sorry for asking if I missed the answer somewhere, but I have searched everywhere, and can not find an answer.

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Samsung Moderator
Samsung Moderator

Re: NP300E5C - Replaced HD - Need OS

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If you registered the OS with Microsoft when you initially set the laptop up, you can contact them for a download of the OS.


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Samsung Moderator
Samsung Moderator

Re: NP300E5C - Replaced HD - Need OS

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We are sorry to hear that, I do have a couple of questions. Did you clone the old drive to the new one, also was the new drive configured properly? 


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Asteroid

Re: NP300E5C - Replaced HD - Need OS

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Could not clone the old drive, it was dead.

 

I installed a new SSD drive to replace it, but no there is no CD to set it up.  I downloaded files off the website for the NP300E5C, but I am not sure that they will work as a new installation.

 

Can't find anything on the internet about replacing the drive witout having the recovery feature from the old drive.

 

Some laptops come with a COA code sticker on the laptop, this one does not.

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Samsung Moderator
Samsung Moderator

Re: NP300E5C - Replaced HD - Need OS

JUMP TO SOLUTION

If you registered the OS with Microsoft when you initially set the laptop up, you can contact them for a download of the OS.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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