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Constellation

NP800G5M-X01US serial number problems

I have this laptop I'm trying to register in my Samsung acct but the serial number isn't recognized. 

3 REPLIES 3
Constellation

Re: NP800G5M-X01US serial number problems

same issue
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Re: NP800G5M-X01US serial number problems

it's picky some times, mines Mt warranty number... I'd write down and put some where and open your email and start a draft to Samsung but don't send it, and type the info in that so it can be time stamped and shown to whom then just leave it a draft.
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Samsung Moderator
Samsung Moderator

Re: NP800G5M-X01US serial number problems

You will need to contact Samsung Accounts for assistance registering your product. Their number is 855-795-0509. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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