cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Notebook 9 pro - Display blacks out every time I touch with pen

JUMP TO SOLUTION

I have a brand new Smasung Notebook 9 pro, I am about to start my master program, and tried to practice using the pen for note taking, but discovered that every time I touch the screen with the pen, the screen goes black. I can get it back by clicking on the screen again (with pen, finger, or mouse), but it will immediately black out again, every time I use the pen. I can use the same programs without trouble if I use the trackpad, but not the pen. 

If I dont fix this issue before school starts next week, then the primary purpose I bought it for (taking notes with the stylus) will be useless. 

 

Please help. 

1 SOLUTION

Accepted Solutions
Constellation

Re: Notebook 9 pro - Display blacks out every time I touch with pen

JUMP TO SOLUTION

Nevermind - fixed upon restart

View solution in original post

Reply
Loading...
2 REPLIES 2
Constellation

Re: Notebook 9 pro - Display blacks out every time I touch with pen

JUMP TO SOLUTION

Nevermind - fixed upon restart

View solution in original post

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Notebook 9 pro - Display blacks out every time I touch with pen

JUMP TO SOLUTION

We're glad that you're up and running.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...