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Constellation

Odyssey Plus not detecting properly.

Recently I purchased an Odyssey Plus VR headset off of ebay.

Unfortunately, it's not detecting properly. When I plug it into my computer, it's only registered as an audio device; audio will come through the headphones, but nothing else happens. The Windows Mixed Reality Portal keeps asking me to connect it. It also does not show up in my Device Manager. 

 

I feel like I've done the common sense troubleshooting tips. My version of Windows is fully updated, my GPU is fully updated. My system, according to the Mixed Reality Portal, can handle running VR, so that isn't the issue either. It is connected into the proper ports. 

Would really appreciate any insight or suggestions!

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Odyssey Plus not detecting properly.

I am sorry to hear about this. There may be an issue with the connection cable, or in the headset itself. Was this purchased new or used?


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