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Astronaut

SAMSUNG LC49RG90SSNXZA 49-Inch CRG9 Curved Gaming Monitor

I bought this monitor on Dec 26th 2020. I am using with Surface Book 3 and connect with Display port 1 and 2. Everything works fine - but - there is annoying message keep on flashing on each split screen.

Message: "Check the cable connection and the settings of the source device." 

 

I tries multiple things including replacing cables - with no luck so far. I also downlaoded latest driver and no luck.

 

Laptop: Surface Book 3

Surface Docking Station: Dock 2

Connection: Dispaly Port #1 and #2 from docking station

 

Thank you!

Rittal

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: SAMSUNG LC49RG90SSNXZA 49-Inch CRG9 Curved Gaming Monitor

Are you using any kind of adapter? Have you tried adjusting the power savings settings on the device?

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