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Constellation

SAmsung notebook 9 pro (2019) not working

I got the Notebook 9 pro about four days again and all of a sudden when I opened it like normal the screen just turns black. The laptop is showing a blue light indicating that it is on, but nothing is showing on the screen. How do I fix?

 

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Samsung Moderator
Samsung Moderator

Re: SAmsung notebook 9 pro (2019) not working

Just to confirm after opening the screen if you hit any keys does the screen return to normal? 


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