Original topic:

Samsung 360 laptop will not power on

(Topic created: 05-08-2024 03:10 AM)
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Tperrie
Constellation
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Computers

Hi,

My laptop will not turn on, it has a blue light on the side which flashes then disappears.  I have tried holding down power button & drainging the battery and then plug it back in to charge and its still the same.  Please help

 

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello and Welcome to our Community. I definitely understand your request for assistance and will do my best to assist. I've located this article and encourage you to review it here- https://www.samsung.com/us/support/troubleshooting/TSG01110727/

 

If the issue is still persistent, we recommend you having it service, and you can review those options here- https://www.samsung.com/us/support/service/ as well as clicking on the chat option and selecting any moderator with your full model and serial number to contact us directly via Private Message if needed. 

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Tperrie
Constellation
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Computers

Thanks, problem still the same.  Blue light flashes then nothing.

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