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Samsung CLP 325W Black Page

(Topic created on: 10/20/19 4:43 PM)
userwbAHYB67sv
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Oh no! I just cleaned my Samsung CPL 325W printer because it was had faded print. I guess I messed something up, because now it prints a virtually black page. it has some colored crayon like stripes on it.

I looked around the web, but didn’t find any solutions, any ideas what I should try?

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userwbAHYB67sv
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I tried cleaning it again, when I printed, it gave about a one inch strip down one side that printed properly with the rest black. This indicated a problem with my cleaning.

The next time I cleaned it, it went back to a black page. After several more cleanings, I now have a printer which works properly again! :)

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SamsungTam
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If you require support for our printers, please call 1-800-544-9976 for assistance. Thank you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userwbAHYB67sv
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When I call that number, they describe themselves a HP,  and list HP products!

 

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SamsungGill
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HP now handles support for all Samsung printers. You can find more information here: Link

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userwbAHYB67sv
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I tried cleaning it again, when I printed, it gave about a one inch strip down one side that printed properly with the rest black. This indicated a problem with my cleaning.

The next time I cleaned it, it went back to a black page. After several more cleanings, I now have a printer which works properly again! :)

View solution in context

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