So, the Samsung Find app works just fine on my phone. But, now I got a new Book4 and for some reason it asks for a PIN code to view my devices' location? I have never set such PIN. If I try my phone's pin code, it just tells me I gave the wrong code.
Samsung support wasn't able to help, I did what they asked me to do (check if I'm on the same account on both devices and if my location services were on), yet it wasn't much help. They just guided me to a service shop, which I'm not keen on visiting on such a trivial matter.
Hello@tuomm! Thank you for reaching out! I would recommend making sure that you are logged into the same account on both devices. Also, you can try to re-register your device on your account to see if this helps. You can also go here:https://smartthingsfind.samsung.com/login log in and see if a pin was set, and you should be able to reset it from there.
