Original topic:

Samsung Galaxy chromebook only 11 months old. The cursor jumps or not responding?!

(Topic created: 11-21-2021 11:44 PM)
usertJf5UNgC0L
Astronaut
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Computers

In recent weeks, the cursor jumps around or not moving. The touchpad is not responding. Closing and reopening will resolve this problem temporary, but the problem will restart shortly. What's the problem? and how to fix this? 

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SamsungLou
Samsung Moderator
Samsung Moderator
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Computers

I will be happy to assist you with your Chromebook touchpad issues. Have you performed a powerwash on the device?


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