Original topic:

Samsung Pro Book NP95QXDB No start

(Topic created: 02-20-2026 01:38 PM)
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userojV3QJaDs1
Constellation
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Computers
My pro book does not start, I only have a blinking blue light near the power outlet. When I plug the cord in the light will briefly turn green then flashes blue. I will hold the power button down to start and nothing is happening. Please help. 
1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Computers

Good evening @userojV3QJaDs1 and welcome to the community! I definitely understand how frustrating this is and am delighted to assist you! The following link will provide some troubleshooting steps that you can try: http://www.samsung.com/us/support/troubleshooting/TSG01209064/#samsung-pc-will-not-turn-on-or-charge...

 

Please note that the model code provided is pulling up as an international model (which could be due to the fact it's not the full model code) and if that is the case, you will need to reach out to your country of origin for further assistance: https://www.samsung.com/visitcountry/