Original topic:

Samsung m7 Smart monitor wifi user name issue

(Topic created: 04-30-2021 08:50 PM)
userksAso2EDwZ
Constellation
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Computers

Hi all, 

 

I just purchased a Samsung m7 smart monitor but am unable to connect to my University buildings wifi network as the monitor will not ask for a username, only a password. 

But my network requires me to provide both to sign in.

I don't have this issue on any other device as my PC, Mac, phone and tablet all request a username and password. 

 

Seems strange that the monitor doesn't have such (seemingly) basic network features. Has anyone experienced this or found a workaround? 

 

Thanks.

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5 Replies
jmjames
Astronaut
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Computers
I want to creat a new wifi password how do.i do that
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ddaniel51
Comet
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Computers

Log in to the Wifi Access Point system as an Administrator to change the security password.

It is not changeable by a User.

 

 

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jmjames
Astronaut
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Computers
can you help
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userksAso2EDwZ
Constellation
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Computers

No, 

 

Create your own post and don't hijack mine.

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ddaniel51
Comet
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Computers

Open a ticket with the University IT support group.

 

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