Original topic:

Support...

(Topic created: 11-11-2021 11:43 AM)
drapasta
Astronaut
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Actual conversation with a Samsung support specialist.
"HI my quick share isn't working from my samsung laptop to note 20" 
"oh you'll have to call Microsoft for that"
"but isn't Quick Share a Samsung application?"
"Uhh I'm not sure about that..." 😑
8 Replies
ArtDesk
Comet
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Quick share never works easier to usb usb share. I gave up trying.
drapasta
Astronaut
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You're right but its upsetting considering the amount of money I paid for my note and galaxy book. I hate having an unfinished product
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ArtDesk
Comet
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You can still get the full experience of then just use usb to usb. You can access everything on your device quickly. If I am not near my usb cable i Bluetooth the files. Wifi direct back in the day used to be faster and worked. Not sure what quick share is supposed to be doing.
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tom2044
Comet
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Unfortunately samsung support is awful. Anyways when you're in the Quick Share menu there should be a little "i" in the top right hand corner. It give tips about quick share, not sure if they'll work though. Sorry, can't think of anything else...
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TheGalaxy
Honored Contributor
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Turn on quick share on the target device first
Diaboyos
Black Hole
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Neutron Star?
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TheGalaxy
Honored Contributor
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😆
Who cares
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MsLamarche
Astronaut
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Maybe try turning your phone off for a few minutes then start it back up. My phone does the same thing sometimes it won't let me answer a call. Iv also had people try to call me nit doesn't ring or come up on calls missed. I have important medical issues and I need to be able to get all my calls my voice mail doesn't come on for the person calling! Very frustrating Samsung A11 sucks! Wouldn't buy it again!
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