Original topic:

Unable to install Samsung Account App on my Galaxy Book 5

(Topic created: 01-21-2026 11:27 PM)
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AdityaUpadhye09
Constellation
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Computers

I received some notifications whenever i tried opening any Samsung app which said there is some error.

I uninstalled the Samsung Account App from my PC and now when I am trying to reinstall it from the Microsoft Store,  I receive and error and a notification which says "we are aware of the issue, and working towards fixing it". Due to Samsung account app not available, I am unable to use any other Samsung apps on my PC.

Is this a major issue and a mistake from my side, or the issue is fixable and I will be easily able to install the Samsung Account App from Microsoft store and use the other Samsung apps without any issues

 

1 Reply
MrGhoul
Neutron Star
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Computers
Do you have a vpn?
I personally usually get that same message when trying to sign into some accounts through Microsoft windows. As soon as I pause or temporarily disable my VPN, I'm then able to proceed.
If you have a vpn it may be interfering with Microsoft store and affecting the install.