Original topic:

cannot register new product

(Topic created on: 4/8/21 6:30 PM)
userzUwO4OM2Xk
Astronaut
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Computers

purchased a galaxy book alpha.  trying to register on samsung.com but neither product model number: NP730QCJ-[K01] nor the serial number, which is on the box and on the bottom of the laptop is recognized.

3 Replies
ddaniel51
Comet
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Computers

Are you registering it in the country where it was purchased?

 

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SamsungAl
Samsung Moderator
Samsung Moderator
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Computers

If you purchased it here in the US, you will need to contact our Samsung Accounts department at 855-795-0509 for assistance. If you purchased it outside the US, you can use the following link to get in touch with your country of origin: http://www.samsung.com/visitcountry


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LisaG5
Asteroid
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Computers

Same problem with my Samsung Book Flex.  I guess I'll have to call.

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