Original topic:

windows hello sign in compadibility

(Topic created: 10-17-2021 07:45 AM)
user09ZXEjhQ6O
Astronaut
Options
Computers

trying to use the windows hello feature on my Samsung galaxy book 5g and I keep getting a prompt that says can't find a camera compatible with this feature needed for this laptop can someone please help me is it a setting or does my model not come with this feature I have the base models that came with windows 10.

1 Reply
SamsungLarry
Community Manager
Community Manager
Options
Computers

Let's try to rule out compatibility. What is your full model code for your device?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes