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Original topic:

Anyone getting hard crashes when clicking into Bluetooth menu?

(Topic created: 11-30-2021 08:21 AM)
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whitesleeve
Constellation
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‎11-30-2021 08:21 AM in 

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The Bluetooth menu in the notification shade to quick pair unpair caused 5 full reboots yesterday until I did a full shut down.

On Note 20 Ultra 
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1 Reply
USBetaModerator
Beta Moderator
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‎11-30-2021 09:36 AM in 

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Hello @whitesleeve ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

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