Original topic:

Ar Emogi camera

(Topic created: 09-29-2021 09:06 PM)
jcjc
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The ar emogi camera is not working properly. Once you have created your avatar or your emogi, do it correctly, then if you are going to use it again or the next day the emogi was not deleted and disappears and on the camera screen it asks you to make your emogi again. Then I send you the image. 

image
Ar emogi camera


8 Replies
Ca2001
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Bro I'm dealing with da same issue too like rlly
jcjc
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I hope they can solve it soon.
K9Ray
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Same here
jcjc
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I thought I was the only one with this problem.
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xKINGSAVAGE2Ix
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Yupp same here
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USBetaModerator
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Hello @jcjc @xKINGSAVAGE2Ix @K9Ray @Ca2001  ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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jcjc
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I appreciate and respect your answer, but I don't know what you mean by updating the latest version of the galaxy store. I think it is up to date and the reality is that you already know the problem. I don't know what else I can tell you. Thanks
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FrostTaco
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That's not how it works. They really don't know the problem without error logs so they can repeat the issue in case they can't replicate it on their own. Also chances are that they need the error reports for bugs, and do not look to the discussions for them.
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