cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Beta 2 major issues

(Topic created: 09-18-2023 09:38 AM)
499 Views
TechyGuy
Halo
Options
Discussions
I have been on many different beta programs for Samsung and this is the worst one so far. I am at the point that I am going to have to back out if another beta or some hotfix does not come out. My text messages often won't go through, my touch screen becomes frozen where I cannot use any of the icons but my drop down works no problem and I sometimes miss calls because my phone just doesn't ring. I have submitted every one of these issues multiple times and I do see others with similar problems on the forum but nothing from Samsung acknowledging the issue. 
The only fix is restarting the phone which I now have to to 3-5 times a day. 
14 Replies
TechyGuy
Halo
Options
Discussions
That's what I use
Ariscott56
Supernova
Options
Discussions
Alright, roll back then.
0 Likes
Reply
Parker25
Cosmic Ray
Options
Discussions
Yeah I use that too.
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,

Thank you for your feedback.  We apologize for the issues you are experiencing.  Users have reported clearing cache helps with many of the issues you have mentioned.  Please try the steps below.  

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
1. Turn off the device.
2. Press and hold the Volume Up key and the Side key.
3. When the Android logo displays, release both keys.
4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
5. Press the Volume down key several times to highlight Wipe cache partition.
6. Press Side key to select.
7. Press the Volume down key to highlight Yes, then press the Side key to select.
8. When the process is complete, Reboot system now is highlighted.
9. Press the Side key to restart the device.
Regards,
One UI Beta Team

0 Likes
Reply
TechyGuy
Halo
Options
Discussions
Thanks but i have done this already and it does not help. I was told it may be an esim issue but I need to run up to the store and buy one. My system does restart now 10-15 times a day.
0 Likes
Reply