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Original topic:

Beta 3 disabled fingerprint recognition

(Topic created: 10-23-2021 11:56 PM)
userNpK8dVgbpr
Constellation
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I have no haptic feedback when finger is on sensor. Can't unlock anything with it. Frustrating 
7 Replies
DJDoubleU
Galaxy
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My haptic is also gone but does seem to unlock normally.
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Rydah
Samsung Care Ambassador
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What a weird issue. Mine is working, I suggest going to Settings>Biometrics & security>Fingerprints>Check added fingerprints

If they don't work there, I'd recommend removing all fingerprints and re add them.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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user751201tmO21
Honored Contributor
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.
Agree with @Rydah ...
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YoDiggityDad
Cosmic Ray
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Same with mine. It doesn't respond at all to fingerprints.
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camurphy24
Astronaut
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Same issue here, none of my fingerprints are working
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This update fixed my hyptic motor
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USBetaModerator
Beta Moderator
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Hello @userNpK8dVgbpr ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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