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Original topic:

Beta Features Unavailable - Carrier has Changed Error

(Topic created: 08-13-2022 10:13 AM)
usereJXWl0qnV3
Constellation
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I registered my S22 Ultra for the beta when I was with Verizon and then last night we switched over to T Mobile.  Now I'm getting this error...Can someone help me figure out who to get it back to working with my new carrier...

 

 

 

 

 

 

 

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Yamialex224
Black Hole
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Messaged a Samsung beta mod
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It's probably an issue of having a Verizon (CDMA) beta firmware installed and then switching to T-Mobile (GSM) carrier. You will probably have to downgrade out of the beta, then sideload the beta back. Note that downgrading will probably require a factory reset.
jasonamd
Halo
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This is incorrect. You have to contact a beta admin. The beta is registered to your sim number (ICCID). By changing carriers you change that number so you are no longer recognized as a beta participant. A beta admin is the only one that can fix it .
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Rydah
Samsung Care Ambassador
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Can you post a screenshot of the error you're seeing?

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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USBetaModerator2
Beta Moderator
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Hello,

Please send us a message with your IMEI and Samsung Account Email ID.  We will check your registration status.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team