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Original topic:

Beta Features Unavailable - Carrier has Changed error

(Topic created: 10-29-2021 08:07 AM)
l10
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Hello, I hav an unlocked S21 on beta 3. I recently changed carriers from Verizon to T-Mobile. In the Samsung Members app, I can no longer access any One UI beta features (forums, feedback, beta notices,  One UI Program Status, etc). I am not sure if I would be able to update to beta 4 when it comes out, since it looks like switching carriers locked me out of beta.

Can a mod change the carrier on my beta account To T-Mobile ?

Thank you

 

 

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user734264fo532
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Yea, you'll need a moderator for that
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Solution
USBetaModerator
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Hello @l10 ,

You Beta registration carrier has been switched to T-Mobile. Please log out and log back in to your samsung account on the device. Let us know if you face any further issue. 

Regards
One UI Beta Team

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l10
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Thank you, that resolved my issue
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