Original topic:

Beta withdrawal issue

(Topic created: 10-06-2021 09:57 AM)
Oniv
Asteroid
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First, for all those that are continuing with the beta, keep it going and great job! My question is, anybody having issues withdrawing from the beta and on T-Mobile? I have already clicked on the withdraw button and even restarted and factory reset my phone before connecting to the computer to use the Smart switch. When I get into Smart switch there is no button that lets me to downgrade. I've even re-enrolled and withdrew again but didn't help. I've already gone through the error reporting but haven't received an answer so posting on the community like I was told to. Any information would be greatly appreciated. Thank you!

UPDATE: Just got home and looks like the issue regarding T-Mobile S21s has been solved. I withdrew again, restarted the phone and reconnected to Smart switch. This time it shows the downgrade option. Thanks for the comments and the information. This was a pretty awesome experience and might give it another shot in the future. Shout out to the developers for all their hard work!
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userViWhG7Ds1Q
Asteroid
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This is also the reason I am unable to withdraw. Following the beta 2 and not seeing many improvements, I opted for the withdrawal but wasn't to.
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gladbernard
Cosmic Ray
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I'm facing the same issue. The downgrade option doesn't exist on Smart Switch PC. I'm facing call connectivity issues ever since I updated to beta and I need to downgrade!
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Galaxy4mylife
Asteroid
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You have to wait till Samsung makes this version be able to roll back. It will show up soon in smart switch.
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USBetaModerator
Beta Moderator
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Hello @Galaxy4mylife ,

Roll back from ZUJ1 to Android 11 is already supported with Smart switch. 

Regards

One UI Beta Team.

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Jvanek
Constellation
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I am having the same rollback issue with TMobile USA and a S21 ultra. Stuck with andriod 12 and unable to use several third party apps including the DJI Fly app for a mini 2 drone which is constantly crashing. Really would like to reinstall android 11 but no luck with smartswitch per official sreps outlined.
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