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Original topic:

CANT ACCESS APP DRAWER

(Topic created: 09-14-2021 06:38 AM)
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MrG21
Galaxy
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After reboot I only came access menu by swiping down the quick panel and use the little settings icon, I can't swipe left or right or some tines it accesses the app drawer then it won't move, I can't click any icon/app either, so basically nothing works I have to swipe down as I said before and access settings menu the find app menu search for app I want and open it from there 
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USBetaModerator
Beta Moderator
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Hello @MrG21 ,

Please send us an error report from the Samsung members app -> Beta Feedback -> Error Reports.

It may help to erase cache partition of the device by following below steps.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.


Regards

OneUi Beta Team

 

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MrG21
Galaxy
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Nothing worked until after I reset my phone and restore the back up apps not or works perfectly
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