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Original topic:

Camera not working on Facebook messenger

(Topic created: 11-13-2020 07:35 PM)
shoman94
Galaxy
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Anyone else having the issue when you try to take a photo within Messenger is fails? 

image


6 Replies
userH3OGefi2Ww
Cosmic Ray
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Go to settings find Apps Find camera for stop clear cache and data restart your phone should work
shoman94
Galaxy
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it does work, it depends on what I'm photographing. its intermittent when I see that message.
userH3OGefi2Ww
Cosmic Ray
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downloaded a 3rd party camera app it could interfere the camera
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shoman94
Galaxy
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I only use the official camera.
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racerd
Astronaut
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had same problem today. had to take the picture with phone first and upload to messenger.
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USBetaModerator
Beta Moderator
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Hello,

 

As the problem involves a 3rd party app, it would be best to contact the app developer for support. However, if you do experience issues with a Samsung app, please send us an error report with a video recording and we would be able to debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

 

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