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Original topic:

Can't back up apps

(Topic created: 10-29-2021 02:44 PM)
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userlbZP9qDyQb
Cosmic Ray
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I've been trying to back up my data on Samsung cloud and everything works except it says it can't back up my homescreen or apps. Any suggestions for a fix? 
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user751201tmO21
Honored Contributor
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Did you read the reason why? There's usually a reason listed.

How about backing up to Google One as another option?

Or better yet, backup to a PC using SmartSwitch?
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userlbZP9qDyQb
Cosmic Ray
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Thanks I'll do that
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SuperOvni
Supernova
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Best option, smart switch
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USBetaModerator
Beta Moderator
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Hello @userlbZP9qDyQb ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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