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Original topic:

Can't deregister from OneUI beta

(Topic created: 10-06-2021 06:44 PM)
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Hungrypilot
Asteroid
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So, I test drove OneUI 4 beta and then downgraded. Now I cannot deregister from the beta, and my phone is trying to download the beta again. The tech in chat support told me to "ignore" the software update, but I can only do that 3 times until it will force install.

Is there really no way to leave the beta once you've downgraded? It's not in the current version members app... is the deregister option only in the beta app? There's got to be another way to leave the program...

Help!

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Hungrypilot
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Not anymore, no... I had to reinstall the beta, deregister, then uninstall the beta again.

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user_ams007
Samsung Care Ambassador
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This may help Screenshot_20211006-222950_Samsung Members_12456.jpg
Hungrypilot
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That option in the Members app is not available if you've already downgraded from the beta software.
USBetaModerator
Beta Moderator
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Hello @Hungrypilot ,

Your deregistration of Beta Program went through fine. Are you still receiving notifications to update to beta software ?

Regards
One UI Beta Team

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Solution
Hungrypilot
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Not anymore, no... I had to reinstall the beta, deregister, then uninstall the beta again.

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