Try to force close the One UI Home app and clear cache. 'Close all' should return... (also ensure you do not have the Home Up app installed, may cause similar issues)
Make sure you provide feedback in the form of an error report. It's the only way for them to see the issue and fix it properly.
"Beta feedback > Send feedback" in the Samsung Members app.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
You will also get a pop up at some point that asks if you want to allow one time access to system logs. Click allow.
Hello , Thank you for your feedback. If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
