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Original topic:

Color palette bug

(Topic created: 11-16-2021 04:09 PM)
Nellyekb
Astronaut
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Just updated my Z flip 3 this morning and now my color pallette is a different shade and when I try to change it I get kicked off the app and brought back to the settings page

error : "wallpaper and style keep stopping"
6 Replies
USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

Vrsatile
Explorer
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I've tried wiping the cache partition, and the color palette bug persists.
Nellyekb
Astronaut
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I have tried that but it doesn't fix the issue
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userItxoGb2uef
Astronaut
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Same thing happens to me. Clearing device cache didn't fix it.
ColinM
Astronaut
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Same for me the colors in the preview aren't what it sets and it crashes when you apply them.
DevinO
Asteroid
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Same here. The color palette settings selection does not apply and crashes when a new selection is made.
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