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Original topic:

Complaints

(Topic created: 08-29-2022 07:36 PM)
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Yamialex224
Honored Contributor
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How to they expect us to send feedback. Like the steps they tell us to take not everyone understands and we can't message them to have the explain it. Like I was reading it and have no clue. Like what's the point of the feedback logs if the phone doesn't give the right logs either
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notforhire
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it has been frustrating
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Tom6068
Supernova
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Imagine being a dev opening direct messaging and then imagine the inundation of messages of varying degrees along with issued reading error reports along with reading the the forums.

They read the reports look at the system logs, if one has that reporting feature :white_heavy_check_mark: to send them. They are active in forum acknowledging issues, passing on suggestions, & giving advice issues that can be fixed or temporarily fixed until the released.

Also, the phone gives a complete log, the devs can sort through the code for the specific error & address that, or not if the error isn't repeatable) in the next beta update or final release.
DiegoKaku
Comet
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So, you are saying they can "see" all the bugs easily by the logs... interesting, so they active choose not to fix?
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Yamialex224
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Exactly
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Tom6068
Supernova
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You said that, I didn't.
TipsyTrex
Supernova
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Huh? Sending feedback is incredibly easy, every time you open the Members app you should see the OneUI5 landing page, which has a feedback option in the bottom right corner. From there you just submit a report.
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Yamialex224
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But then they ask for more stuff that isn't easy to figure out
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USBetaModerator2
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Hello,

Thank you for your feedback.

We apologize for the inconvenience.  Please send us a private message and let us know if we can help simplify the instructions given by our development staff.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

 

 

 

 

 

 

 

 

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