Has anyone else had an issue with connect to their computer with a USB cable? When I connect the two, my laptop sees the phone by its name, but when I click on it, nothing happens. The phone is unlocked, and I've tried multiple cables, soft reset of phone, clearing cache in Recovery, but nothing worked.
Now when I use Phone Link, I can access it, but not through cable, which is frustrating because I can't transfer anything.
Please try changing your connection settings from your quick panel:
USB Charging > File Transfer / Android Auto.
If the issue persists, then please submit an error report.
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots or screen recording/video (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
