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‎08-12-2022 10:30 PM in
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‎08-12-2022 10:42 PM in
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‎08-13-2022 08:54 AM in
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‎08-13-2022 04:29 AM in
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‎08-13-2022 06:41 AM in
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‎08-13-2022 08:45 AM in
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‎08-13-2022 08:53 AM in
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‎08-13-2022 09:10 AM in
Discussions1) Have secure folder installed prior to downloading the beta
2) Uninstall secure folder while in the beta
3) Attempt to reinstall secure folder in the beta
At this point my device crashed and rebooted and upon reboot the lockscreen worked fine but when entering my password it would immediately reboot again. This happened constantly every time. An odd thing I noticed about this bug was that it was "leaking" info about my phone that should not be possible to leak while it's locked such as notifications (After restart it should not display content of notifications) To fix this error I tried a multitude of things but in doing so I discovered while my device was like this fully locked I could plug it into samsung dex and fully control the device while it was locked I could control all settings open all apps everything with Samsung dex while the device was locked. One odd thing about it was that when you were using Samsung dex the dex screen would turn black if you did not keep the phone screen on in the lock screen. After troubleshooting in dex dex randomly requested my password after about 5 minutes full control of my phone and I entered it on Samsung dex and my phone immediately unlocked and was fixed.
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‎08-13-2022 09:11 AM in
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‎08-15-2022 08:21 PM in
DiscussionsHello ,
Thank you for your feedback. If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team