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Original topic:

Data Suddenly Turning Off?

(Topic created: 11-08-2020 05:50 PM)
TaffyPro
Astronaut
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Have any of you had your data on your s20 just disconnect out of nowhere and cause you to loose connection? It only has been happening after the latest beta update. 
13 Replies
NovemberDelta
Astronaut
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yes it has taken me off guard and made me constantly look at my phone a lot
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TaffyPro
Astronaut
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Also to clarify, it seems to only be the 5g models. Could be something to do with the 5g module in the phone. I have the beta on my s20 Ultra.
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NoName335
Cosmic Ray
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it's happened to me
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userdMCjziXAWJ
Asteroid
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it's been happening to me since the first public beta release
userunzGg2lP8J
Astronaut
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It happens to me every 10 min or so. Also, Wifi drops.
TaffyPro
Astronaut
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Good note, wifi does drop for me too. Connection strength to both are great, it seems to be a big issue with this beta since the first one. Hopefully they can see this and figure it out.
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shoman94
Galaxy
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yes the radio has been sketchy since I installed the Beta
USBetaModerator
Beta Moderator
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Hello,

 

Thank you for your feedback. Network connectivity issues will most likely be resolved more effectively by contacting your carrier directly. If issues, persist, however, please send us an error report to help us debug the issue. Please also keep an eye out for any other issues you may encounter. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

 

shoman94
Galaxy
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IT IS NOT A CARRIER ISSUE! IT HAS BEEN HAPPENING SINCE THE BETA HAS BEEN INSTALLED. PEOPLE ON MULTIPLE CARRIERS HAVE BEEN POSTING ABOUT IT! *end rant*

Jesus I hate this standard response from you. Put it up the chain.