Original topic:

Embedded video causing problems

(Topic created: 10-03-2021 09:04 AM)
mrjrod66
Constellation
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So for the most part aside from some of the listed issues my s21+ has been functioning pretty good on the beta. I don't see this particular issue listed so I'm posting it.

Occasionally when I go to play an embedded video on a webpage it will lock up for a moment, go to a black screen (lock screen) I can tap it to wake, it will wake for a moment and go into a loop of the above. The only way to get out of it is to hard shut down the phone. 

I see the YouTube pip mode listed on the known issue list but wasn't sure if it included embedded video. 

Otherwise I'm liking the oneui 4. Thanks guys
9 Replies
Scottthreet45
Cosmic Ray
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my phone does that also!!!
McG023
Astronaut
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Mine does this too! This morning after it happened my phone rebooted into recovery mode.
GalaxySizedRod
Cosmic Ray
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I know something funny was happening to webkit last few days . In app web pages wouldn't load at all.
user734264fo532
Honored Contributor
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So, what you're stating is, let's say, you're at some news website that has a video embedded within the article, and you get the blackout lockup ?

I'll test this and report back
sumpunk85
Asteroid
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I've also noticed it the Google side feed when playing videos. It will loop the lock screen to open to lock for a few times then force the phone into a restart.
Focr06
Nebula
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This has already been reported and they aware of the problem...
userTLPCvhgCd3
Constellation
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I've had this happen too. Since then, I've gotten a message saying "Serious Software Problem Detected " and that if it persists, I should contact customer support. I just sent an error report.
trancetheman
Asteroid
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Filed a bug report here since I am getting the same problem
USBetaModerator
Beta Moderator
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Hello @mrjrod66  ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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